The same report stated they were also exiting Saudi Arabia and Egypt. On Uber Eats announced they were exiting the United Arab Emirates and that the service would now be through Dubai based vehicle for hire company Careem. In March 2020, during the COVID-19 pandemic, Uber Eats saw a 30% rise in new customers, as people avoided social interaction for fear of contracting the virus. The company had already lost its exclusive delivery rights with McDonald's in the United States the year before. On Januit was reported that Uber Eats no longer had exclusive delivery rights for McDonald's in the United Kingdom, as the fast food company had partnered with British-based food-delivery company Just Eat. At the time of the deal, Zomato was valued at roughly $3.55 billion. As part of the deal, Uber would own 10% stake in Zomato and Zomato would gain all the users of Uber Eats in India. On January 21, 2020, Zomato said it would acquire all of Uber Eats's stock in India. On October 15, 2019, the company said it would deliver Burger King fast food throughout the United States. In October, the company launched a pick-up option. In September 2019, Uber Eats said it would leave the South Korea market, with Reuters attributing this to the amount of competition for food delivery companies in Korea. In July, Uber Eats began offering a dine-in option in certain cities that allowed customers to order food ahead of time and then eat in the restaurant. In 2019, Uber Eats said it would deliver food to customers by drones from the Northern Hemisphere summer of 2019, and partnered with Apple on the release of the Apple Card. As of November 2018, the company reported making food deliveries in 200 cities in 20 countries in EMEA markets. In November 2018, the company announced plans to triple its workforce in its European markets. Sometimes called cloud restaurants or cloud kitchens, these are restaurant kitchens staffed to prepare and deliver food, either for existing brick-and-mortar restaurants wishing to move their delivery operations offsite, or for delivery-only restaurants with no walk-in or dining room service. As part of its expansion into foreign markets, the company announced its intention to open virtual restaurants in the UK. In February 2019, Uber Eats announced that it would reduce its fee from 35 percent of the order's value to 30 percent. In the UK and Ireland, the delivery fee is based on the value of the order. The fee ranges from a $2 minimum to an $8 maximum. In August 2018, Uber Eats changed its flat $4.99 delivery fee to a rate that is determined by distances. In 2016, it commenced operations in both London and Paris.
UBER EATS APP SOFTWARE
In 2015, the platform was renamed to UberEATS and the ordering software was released as its own application, separate from the app for Uber rides. The company began food delivery in August 2014 with the launch of the UberFRESH service in Santa Monica, California. Uber Eats' parent company Uber was founded in 2009 by Garrett Camp and Travis Kalanick.
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